Links Wooden Dog CratesWarranty

PURCHASES

All Orders Are Final. Links Wooden Dog Crates tries to process orders within 3 business days of receiving the information and will give you an estimated ship date. All orders are final except for delays caused by Links Wooden Dog Crates. If the delay is caused by Links Wooden Dog Crates, you will be given the option to cancel your order. If the delay is caused due to missing information from you, Links Wooden Dog Crates will process your order as soon as your information is received. All orders are final even if they are delayed once production begins on the product you ordered.

Defective Items. If you believe you have received a defective item or incorrect order, you must contact Links Wooden Dog Crates within 24 hours of receipt along with a photo of the defect. Links Wooden Dog Crates will contact you within three business days to discuss the defect and the best course of action to correct it.

Use of Products. All products are made with water-based materials. Links Wooden Dog Crates is not responsible for any injury to your animal due to the misuse of the handcrafted crate or other animal furniture product such as damage to the structure of the product, damage to the area where your animal furniture product is stored and/or injury to your animal such as splinters, scratches, and/or other injuries. Further, our products should be used with plastic trays so that should your animal have an accident, the furniture does not get soiled.